Shipping Policy

Shipping Policy

Last updated: September 2026

Core Commitment

At DaierPro, we are committed to processing your order efficiently and delivering your products safely and reliably.

By placing an order through the DaierPro website, you acknowledge and agree to the shipping terms outlined below.

Our shipping policy is designed to provide clear information about order processing, delivery times, shipping costs, and other important delivery conditions.

All orders are shipped from our warehouse in the United States.

Shipping Partners

We work with trusted carriers and logistics providers, including:

  • UPS

  • FedEx

  • DHL

  • USPS

  • Other reliable logistics providers where appropriate

The carrier used for your order may vary depending on the destination, package size, product type, shipping service, and other logistical considerations.

Available shipping methods and applicable shipping charges will be displayed at checkout.

Shipping Regions & Fees

We currently ship to selected destinations, including:

  • United States

  • Canada

  • Australia

  • United Kingdom

  • Ireland

  • New Zealand

Shipping availability may vary depending on the product and destination.

Standard Shipping

Estimated delivery: 3–7 business days

Shipping fee: Free

Expedited Shipping

Estimated delivery: 1–5 business days

Shipping fee: $13.99

Available shipping options may vary depending on the destination and order.

Order Processing Time

Orders are generally processed within 2 business days.

Order Cut-Off Time

4:00 PM EST, Monday–Friday

Orders placed after the daily cut-off time, on weekends, or on public holidays will generally be processed on the next business day.

Please note that order processing time is separate from shipping transit time.

For example, an order requiring 2 business days for processing and 3–7 business days for shipping may take approximately 5–9 business days in total.

Delivery Time

Delivery estimates begin from the date the order is shipped, not from the date the order is placed.

Estimated delivery times are not guaranteed and may vary depending on:

  • Destination

  • Shipping method

  • Carrier performance

  • Weather conditions

  • Public holidays

  • Peak shopping periods

  • Customs clearance

  • Local delivery conditions

  • Incorrect or incomplete shipping information

  • Other circumstances beyond our reasonable control

We will provide tracking information when available so that you can monitor the progress of your shipment.

Order Tracking

Once your order has been shipped, we will send a shipping confirmation email containing tracking information where available.

Tracking information may take some time to become active after the package has been handed over to the carrier.

If your tracking information has not updated for several business days or your package appears to be delayed, please contact our customer service team.

We will work with the applicable carrier to assist with the shipment.

Shipping Address

Please carefully review your shipping information before completing your order.

Customers are responsible for providing:

  • Correct recipient name

  • Complete street address

  • City

  • State or province

  • Postal code

  • Country

  • Valid contact information

DaierPro is not responsible for delivery delays, failed deliveries, or additional shipping costs caused by incorrect or incomplete shipping information provided by the customer.

If you notice an incorrect shipping address after placing an order, please contact us as soon as possible.

We will attempt to update the address before the order is shipped, but we cannot guarantee that changes can be made after an order has entered the shipping process.

P.O. Boxes and Military Addresses

At this time, we do not ship to:

  • P.O. Boxes

  • APO/FPO addresses

  • Military addresses

Please provide a valid physical delivery address during checkout.

Delayed or Lost Packages

If your order does not arrive within the estimated delivery timeframe, please contact us.

We may request:

  • Order number

  • Tracking number

  • Shipping address

  • Other information necessary to investigate the shipment

We will work with the applicable shipping carrier to investigate delayed, lost, or misdelivered packages.

Carrier investigations may require additional processing time.

Damaged Packages

If your package arrives visibly damaged, please take photographs of:

  • The shipping package

  • Shipping labels

  • Any visible damage

  • The product and packaging inside

Please contact us as soon as possible and provide the relevant photos and order information.

We will review the situation and work with you to determine the appropriate solution.

Customs, Taxes & Duties

For international shipments, customs procedures, taxes, duties, and import requirements may vary depending on the destination country.

For orders shipped to Canada, Australia, and the United Kingdom, applicable import taxes, VAT/GST, and customs duties are covered by DaierPro where stated at checkout or otherwise communicated for the applicable shipping service.

Customers should not be required to pay additional import charges for shipments where DaierPro has expressly confirmed that such charges are included.

For other international destinations, applicable customs duties, import taxes, VAT/GST, or other government charges may be the responsibility of the customer unless otherwise stated at checkout.

Customs authorities may also request additional information or documentation, which may affect delivery times.

Delivery Exceptions

Delivery may take longer than the estimated timeframe due to circumstances outside our reasonable control, including:

  • Severe weather

  • Natural disasters

  • Customs delays

  • Carrier disruptions

  • Public holidays

  • Transportation disruptions

  • Labor disputes

  • Government restrictions

  • Unexpected logistics interruptions

  • Other force majeure events

We will make reasonable efforts to assist with delayed shipments, but we cannot guarantee delivery dates controlled by third-party carriers.

Refused or Undeliverable Packages

If a package is returned to DaierPro because:

  • The customer provided an incorrect address

  • The recipient refused delivery

  • The customer failed to collect the package

  • The carrier could not complete delivery for reasons attributable to the customer

additional shipping or handling costs may apply.

Any refund for an undeliverable or refused package will be handled in accordance with our Refund, Return & Warranty Policy and applicable law.

Changes or Cancellations After Ordering

If you need to change or cancel an order, please contact us as soon as possible.

We will attempt to accommodate the request before the order is processed or shipped.

Once an order has been shipped, we may be unable to cancel or modify the shipment.

In such cases, the customer may need to receive the package and follow our applicable return procedure.

Contact Us

If you have any questions regarding shipping, delivery, tracking, or your order, please contact us:

DaierPro

Email: support@daierpro.com